Customer Success Sales & Account Officer - Bali, Indonesia

Join Clarke Technologies Inc. as a Sales & Account Officer for Customer Success in the vibrant heart of Bali! This is your opportunity to drive client growth, cultivate long-term relationships, and deliver exceptional customer experiences in one of Southeast Asia's most dynamic business hubs. In this role, you'll work closely with both existing and potential clients, leveraging your sales expertise to ensure their success with our cutting-edge technology solutions.

As a Sales & Account Officer, you'll be the bridge between our company and our clients. You'll handle everything from initial sales calls to ongoing account management, using tools like Salesforce and HubSpot to track and analyze client interactions. With Clarke Technologies Inc. as your partner, you'll have access to comprehensive training, industry-leading resources, and a supportive team to help you thrive in your role.

📋 Tanggung Jawab Pekerjaan

• Manage client relationships, ensuring high satisfaction and retention rates
• Drive sales growth by identifying new opportunities and expanding existing client bases
• Provide exceptional customer service and support, acting as the primary point of contact for clients
• Analyze client data and performance metrics to identify trends and opportunities for improvement
• Collaborate with the product and marketing teams to ensure clients have a seamless experience with our solutions
• Develop and implement sales strategies tailored to client needs and market trends
• Stay up-to-date with industry trends and best practices in customer success and sales
• Contribute to the overall success of the Clarke Technologies Inc. team in Bali

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, or a related field
• Minimum 3 years of experience in sales, account management, or customer success roles
• Proven track record of driving sales growth and improving client satisfaction
• Strong understanding of CRM tools like Salesforce, HubSpot, or similar platforms
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships
• Fluency in English, both written and spoken, with additional Bahasa Indonesia skills a plus
• Proactive and results-driven mindset, with the ability to work independently and as part of a team
• Passion for technology and a commitment to delivering exceptional customer experiences

🛠️ Keahlian

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