Senior Admin Service Operations Specialist

PT Global Service Solutions · 📍 Jakarta · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 15000000 - 25000000
PT Global Service Solutions is seeking a highly skilled and experienced Senior Admin Service Operations Specialist to join our team. In this role, you will be responsible for managing and optimizing our service operations, ensuring smooth and efficient service delivery to our clients. This is a great opportunity to leverage your expertise and contribute to the success of our organization.

📋 Tanggung Jawab Pekerjaan

Manage and coordinate service operations to ensure high-quality service delivery.,Develop and implement service operation strategies to improve efficiency and effectiveness.,Monitor and analyze service performance metrics to identify areas for improvement.,Coordinate with cross-functional teams to ensure seamless service delivery.,Develop and maintain service operation policies and procedures.,Provide training and guidance to service operation team members.,Manage and resolve service operation issues and escalate as necessary.,Ensure compliance with service operation regulations and standards.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Information Technology, or related field.,Minimum of 5 years of experience in service operations or related roles.,Strong knowledge of service operation principles and best practices.,Excellent communication and interpersonal skills.,Strong problem-solving and decision-making skills.,Proficiency in using service operation software and tools.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and Indonesian languages.

🛠️ Keahlian

Service operation managementProcess improvementData analysisProject managementTraining and developmentRegulatory complianceSoftware proficiencyTeam leadership
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